Episode 37 - Dr. Claudia Coulton: Location, Location, Location: Using Technology to Address Social Problems in Context

Monday, January 11, 2010, 8:23:00 AM

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Social problems have specific physical and social contexts. Dr. Claudia Coulton discusses how social work practitioners, researchers, and students can use technology such as geographic information systems (GIS) and other analytic tools to understand social problems, improve service delivery, and promote community and social development.

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Average Rating: 4stars  location matters, Tuesday, September 18, 2018

By gb :

Thank you to Dr. Coulton for taking what can be a very foreign concept for social workers and making some very important connections to the work we do every day. Your explanation of how using technology such as geographic information systems or computer assisted surveys enhances our ability to really identify and target issues for social change was clear and explained in a way that seemed non-threatening and actually doable. The whole approach to looking at how the greater environment impacts micro level problems is very in keeping with a person-in -environment perspective. Delving more deeply into the environment, I was able to see how resources, barriers and issues of “neighborhood disorganization” seem to keenly impact individuals, families and communities. Dr. Coulton was able to clearly outline how the use of readily available data can actually lend itself very well to identifying not only remedial solutions to social problems but preventive programs as well. The podcast was effective in tying together how technology, evidence based research and practice and micro, mezzo and macro social work fit together. It also underlines the very important role social workers can play in identifying the needs of individual families but also understanding that macro level changes may be needed in order to effectively facilitate lasting change for individual families in a community. Stakeholder input was confirmed as important when looking at areas to target for intervention. This podcast provided many ideas for use of already existing data that could be applied by social workers in multiple contexts. Thank you.

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Average Rating: 4stars  interested in your feedback, Wednesday, January 27, 2010

By David Monroe :

Community Connections of New York has finished creating an asset map of Erie County that will allow service providers, families, and youth to find resources in their community, modify resource based on changes in their neighborhood, and add new locations as their community grow and changes.

Please visit We would be interested in your feedback, comments, and assistance.

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