“...so I have one really simple exercise that I have people do... on a daily basis, think about what’s going to happen that day that might lead you to have more anger than you want. And then simply, try to figure out what the hidden emotion would be...
“It is deeply seeded... I got back to the poor house ledger and not that much had changed... We just keep recreating this same system and it’s not because it is more or less efficient... There are new ways of creating a very similar system which is...